Buffalo Wild Wings

Reviews about Buffalo Wild Wings

• 2 / 5

  By Jamie Bambace
  I don't know who answers the phone in the White Plains, NY location but they have been rude over the phone twice within a week. I once called for a pick up order last weekend, and I heard the girl wrong. She obnoxiously in a loud tone yelled back "I SAID HOLD ON. " I hung up because I did not want to give my money to a location that was rude. Tonight I called at 6pm at the same location and a female voice answered without saying "Hello" or "Merry Christmas." She literally picked up the phone and screamed "We're CLOSED" and hung up. I'm sure the calls are screened. You can track the call and see. If we ever answered the phone like that to our clients even after hours, we would be written up.I can't imagine who else deals with this woman. If you don't like your job then quit. Customers don't deserve the rude attitude and your location doesn't deserve to be represented by a disgusting person.
  December 07, 2016
• 2 / 5

  By Edward Maddalena
  Buffalo wild wings is a fine chain, usually you know what you're getting when you walk through the door. Unfortunately, at this BWW, there is one big difference from the normal experience: the service. When we walked in, there weren't that many people in the restaurant, yet getting our orders taken took an eternity and even longer to get brought to our food. When we finally got our receipt, there was an error on it, which took several minutes from our aggrieved server to fix.
  
  Overall the food and big TVs are good for sports fans, but the service just isn't worth it. The restaurant is in a former bank, so getting to sit in the former vault was a surreal experience.
  October 11, 2016